Thank you for shopping with Advanced Technology Gear Inc (ATG).
We are confident that we offer the finest sunglasses available today.
If you have a question about one of our products or RX Prescription lenses, please e-mail us at *x*sales02@metalsunglasses.com*x* (remove the *'s when emailing us). We respond very quickly to e-mail.
Prescription Information:
We can put Prescription lenses in all of our Gatorz, except for the Velocity. This work is done by a special contracted lab that has unique equipment specially designed to work with our extreme wrap frames. Prescriptions up to + or – 3.0 can be accommodated. Most people fall into this category. Your Prescription must have the Pupil Distance (PD) written on it. When you place your order, please fax it to us at 408-351-0600 fax or scan it and email it to us at: *x*sales02@metalsunglasses.com*x* (remove the *'s when emailing us). No prescription orders can be processed without your doctor’s prescription. If you don’t see a lens option that you want, please email us.
Transition lenses change from light to dark in the sun with UV exposure.
Payment Information:
Advanced Technology Gear Inc accepts Visa , MasterCard, Discover, and American Express credit cards for Internet processed Orders.
To pay by Pay Pal or Money Order, please e-mail us at *x**sales02@metalsunglasses.com**x* (remove the *'s) with your order, shipping and billing address, and desired shipping method.
We will e-mail you back with your total and instructions for sending the check.
Exchange and Return Policy:
If you are not satisfied with your purchase, please contact us so we can make you happy. We can often make things right with a simple email or phone call. You may do an exchange for another product we carry within 14 days of your receipt provided we receive the product and all of its accompanied items back in 100% new and undamaged condition. The exchange period for products purchased in the December Holiday Season will be extended to reasonably cover holiday purchases.
A return for the product cost you paid may be granted if you request the return within 7 days of your receipt of the merchandise. Used merchandise and products that are missing any of the accompanied items are not eligible for return or exchange. A minor restocking fee may be applied to refunds.
Items that we receive for return that have any damage will be refused.
Please be sure to e-mail us at *x**returns@metalsunglasses.com*x** with the reason for exchange or return and the product you would like in exchange.
We will promptly respond with the return instructions and an RMA number that you need to clearly mark on the outside of the shipping box. If the customer sends a product back for Return or Exchange without being issues an RMA number, the exchange or credit will not be processed.
The customer is responsible for all shipping and insurance charges back to Advanced Technology Gear and for the shipping back to them.
We recommend that the customer uses a reputable shipper and to select the appropriate insurance for all returns.
Prescription RX, Polarized lenses, Custom made lenses, and Custom made glasses are special order items. If there is a problem with your custom made lenses, you must notify us within 1 week of your receipt of the glasses so the Lab may promptly address or fix the problem. Refunds and Exchanges are not permitted on Prescription RX, Polarized, or Custom made glasses as the are made for your individual needs. Lens problems can be addressed by the Lab only.
Shipping:
Please select Ground, 2nd Day Air, or Next Day delivery on the Order Form. The shipping and handling charge will appear on your order during check out. We may, at our option, change the shipping carrier.
Warranty:
Please see the warranty policy under the Warranty button off of the main page.
Privacy Policy Statement:
This is the web site of Advanced Technology Gear Inc.
Our postal address is
Advanced Technology Gear Inc.
14938 Camden Ave. Suite #43
San Jose, CA 95124
We can be reached via e-mail at *x**sales02@MetalSunglasses.com*x**
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, name and address, telephone number, payment information (e.g., credit card number and billing address).
The information we collect is used for internal review and is then discarded and .
With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at the address provided above.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
With respect to security: When we transfer and receive certain types of sensitive information, such as financial, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above email address.
All Artwork, Images, and Text are Copyrighted 2000-2013 Advanced Technology Gear Inc. Unauthorized download or use is prohibited by law.
